New N-able Developer Portal: Empowering Our Partners and Vendors
February 12, 2025
Jason Murphy
Head Nerd
Jason Murphy brings over two decades of IT industry expertise, specializing in managed services, automation, and cybersecurity. As a Head Nerd at N‑able Technologies, Jason is a key thought leader, driving innovation and best practices across a global community of MSPs and IT professionals. His extensive background in enterprise IT, combined with a deep understanding of the unique challenges faced by state and local governments, positions him as a trusted advisor in the public and private sector.
Jason’s career is marked by a pursuit of excellence in IT service management, focusing on optimizing operations, enhancing security postures, and leveraging advanced technologies to deliver measurable outcomes. He has spearheaded numerous initiatives aimed at integrating AI, data analytics, and cloud solutions into traditional IT frameworks, enabling organizations to achieve greater efficiency and resilience.
In his personal time, Jason enjoys ice fishing at his cottage near Little Silver Lake, Ontario. He also loves traveling across the United States and exploring diverse cuisines. With a passion for empowering IT professionals and a proven track record of driving transformative change, Jason Murphy is a leading voice in the field, helping managed services providers and enterprise IT harness the power of technology to better serve their communities.
Jason's content
Found 27
Head Nerds, Training
What is the Benefit of Being N-central Certified?
October 15, 2024
Head Nerds, Managed Services, Remote Management, Security
Comparing Microsoft Intune and N-able N-central RMM—Better Together
September 9, 2024
Cloud Computing, Head Nerds
N-central: Calculating TCO and ROI in the On-Premise to Cloud Transition
June 13, 2024
Business Growth, Head Nerds
PSA, ITSM, or ESM: Choosing the Right Platform for MSPs
May 9, 2024
Head Nerds, Product
5 Key Takeaways from the N-able Product Roadmap (2023)
October 25, 2023
Head Nerds, Operations
10 reasons to migrate to a Hosted N-central server
August 10, 2023
Head Nerds
SOAP vs REST—Which is Best for Integrating with N-central?
July 5, 2023
Head Nerds, Patch Management, Security
Outlook Zero-Day (CVE-2023-23397) Fix for N-central and N-sight
March 23, 2023
Head Nerds, Patch Management, Security
N-central Patch Monitoring Best Practices and Recommendations
March 23, 2023
Automation, Head Nerds, Security
How to remove bloatware from your customers’ PCs
January 12, 2023
Automation, Head Nerds
Getting started with IT automation—an executive view
November 29, 2022
Automation, Head Nerds
How to stop Windows 11 update in the Registry and more
November 17, 2022
Head Nerds, Security
N-central Hardening Part 2 (including some best practices)
May 11, 2022
Head Nerds, ITSM, Operations
Five Things Every MSP Should Do to Optimize Their Service Delivery
March 24, 2022
Automation, Head Nerds
PowerShell 7.2: a few cool new things to check out
December 20, 2021
Head Nerds, Operations, Patch Management
Windows 11: how to configure an auto-patch decline in N-central
October 5, 2021
Head Nerds, Operations
Is this the end of the SLA? MSPs need to offer customers an XLA
October 1, 2021
Head Nerds, Operations
5 things you can do to improve your customer support (part 2)
July 22, 2021
Head Nerds, IT Support
5 things you can do to improve your customer support (part 1)
July 16, 2021
Head Nerds, Security
How you can harden your N-central server
July 13, 2021
Business Growth, Head Nerds, Operations
Do you reward your staff for doing a great job? The Top MSPs do
July 8, 2021
Automation, Head Nerds, Managed Services
>Invoke-Empower -N-able
May 24, 2021
Head Nerds, Patch Management, Security
How to patch your systems correctly
April 21, 2021
Head Nerds, PSA
PSA vs ITSM vs ESM: Part 2—Which is the right fit for your MSP?
April 7, 2021
Head Nerds, PSA
PSA vs ITSM vs ESM: Part 1—What do they do?
April 1, 2021
Head Nerds, Managed Services
Three things I learned working for an MSP
February 25, 2021
Meet the Head Nerds
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Head Nerd Events, Office Hours
Office Hours: Operational Efficiency
December 18, 2025 | 11:00 - 12:00 EST (17:00 - 18:00 CET)
Head Nerd Events, Office Hours
Office Hours: Cloud and Tools
December 17, 2025 | 11:00 - 12:00 EST (17:00 - 18:00 CET)
Head Nerd Events, Office Hours
Office Hours: Business
December 16, 2025 | 11:00 - 12:00 EST (17:00 - 18:00 CET)